Co Managed IT Services

Is your internal IT team stretched too thin?

When your IT team is overloaded, small problems grow into costly disruptions. Downtime creeps in, security gaps open up, and your staff can't focus on what matters most.

Businesses with over 20 employees often hit a point where internal IT alone can't keep up. The backlog of tickets, security risks, and aging infrastructure starts to slow growth.

Our team at AUIT steps in to fill those gaps with a structured, proactive approach to co managed IT support that keeps your operations running smoothly.

Co managed IT services built around your success

We take on the heavy lifting so your internal team can breathe again. From service desk support to infrastructure management, we cover the areas where you need us most.

Our fully managed IT approach means nothing falls through the cracks. We monitor your environment daily, check backups, and respond fast when something needs attention.

With AUIT beside you, you get a team that brings real accountability, transparent reporting, and a shared commitment to keeping your business online and secure.

What co managed IT actually does for your business

Co managed IT services let your existing team work alongside a dedicated external partner. Together, you cover more ground without stretching internal resources past their limit.

The impact is immediate. Response times improve, security posture strengthens, and your team stops firefighting. Strategic planning becomes possible again when the day-to-day is handled.

Whether it's Microsoft 365, Azure infrastructure, or endpoint security through Microsoft Defender, a strong co managed IT arrangement keeps every layer of your environment protected and performing.

How AUIT helps your business go further

We don't just fix problems. Our team provides vCIO-level strategic guidance, helping you plan technology investments that align with your business goals and budget.

Our Canberra-based service desk is available during business hours, with 24x7 emergency support for critical incidents. You're never left without options when something urgent comes up.

All of our co managed IT services are delivered under our ISO/IEC 27001:2022 certified information security management system, giving you confidence that your data is handled with care.

Why choose our team for co managed IT support

We bring structure, security, and accountability to every engagement. Our NPS score consistently sits above 8.5, which tells you something about how our clients feel working with us.

• ISO/IEC 27001:2022 certified for information security management.
• Unlimited break-fix support available during business hours.
• 24x7 emergency after-hours support for critical incidents.
• Daily backup checks with proactive monitoring and remediation.
• Customer satisfaction NPS consistently above 8.5.