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CEO / Founder
A message from our CEO
“No delays. No excuses. Just IT that works”
Most IT companies start out with a few clients and figure out things on the go. But not us.
We started out supporting businesses (legal, financial, insurance and investment) in a holding company where the stakes were high and there was zero margin for error.
Word got out, outside businesses started seeking our help and as a result, AUIT was born. The experience we gathered during those years shaped how we operate today.
What sets our IT services apart
Why choose AUIT?
We keep our promises and take care of your business as if it’s our own. You get true peace of mind.
Calls answered in under 15 seconds
No more waiting on hold for IT support in Canberra. Our team answers your calls quickly so you get help fast.
20+ years of proven IT support
We’ve resolved over 200,000 tickets and helped hundreds of local businesses with IT services. Our experience means you’re in safe hands.
Switch now, pay nothing for 3 months
If you’re locked into another IT company, we’ll match your contract so you can move to AUIT early. You get IT support services in Canberra with no extra cost for up to three months.
Fixed monthly fees, real savings
One client saved over $500 per month after we streamlined their systems. With fixed pricing, you always know your IT spend and can plan ahead with confidence.
Unlimited onsite support, always included
We don’t limit your support. You get unlimited onsite help whenever you need it, so your business keeps running smoothly with our IT solutions in Canberra.
Dedicated account manager and expert onboarding
Your onboarding is handled by specialists who make sure everything goes right from day one. We’re with you every step, making IT support services simple and stress-free.
Free Dell Pro16 laptop and cybersecurity assessment
Sign up for a contract and get a free laptop plus a $4,000 cybersecurity assessment. Keep the laptop as a spare or use it however you like—it’s yours.
30-day cancellation period, no questions asked
Try us risk-free for 30 days. If you’re not happy, you can cancel your managed IT services contract with no hassle or penalty.
Discover our IT services today
Our core services
Here’s what we do best—making IT support in Canberra easy for your business every single day.
Managed IT Services
Infrastructure and Cloud
Hardware and Software Sales
I.T Security
Managed IT Services
Our managed IT services give Canberra businesses reliable support, proactive monitoring, and peace of mind, all for a fixed monthly fee.
Infrastructure and Cloud
We design, build, and maintain secure cloud and on-premise systems so your team can work from anywhere with confidence and the best IT solutions Canberra offers.
Hardware and Software Sales
Get the right hardware and software for your needs, with expert advice and local support from a trusted IT company in Canberra.
I.T Security
We protect your business with advanced cybersecurity, compliance, and risk management, delivering trusted IT outsourcing and IT support services Canberra companies rely on.
Real feedback from clients
See why ISO27k Certification and Microsoft Gold Solutions Partner awards matter to our happy customers
Brilliant communications and technical knowledge.
Always great service from the AUIT team!
Always really efficient at looking after my Teams calls needs.
The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.
I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.
Great team who always go above and beyond to keep our business running smoooooooothly.
This mob’s IT wizardry is so top‑notch it’ll knock your socks clean off and have ya grinning like a shot fox.Absolute bloody legends!
Fast, efficient and friendly customer service and the team really know their stuff, can't recommend them enough!
For more than 10 years AUIT have delivered consistently outstanding professional service to our company.
I have been working with AUIT for over 10 years and have consistently found the team to be responsive, professional, and friendly!
Pathway Communication has been dealing with AUIT for over 10 years. They look after all our ICT needs from PC acquisition, set up, server maintenance and offsite backup. Any problems are rectified promptly
We've been using AUIT for a long time, and are very happy with the support Steve and the team provide us. I highly recommend them.
The team at AUIT have been supporting my business for 2 and a half years and they are always great. Super efficient and helpful.
We have been working with AUIT for over a decade. The team at AUIT are both extremely knowledgeable and professional, their advice and support services are extremely invaluable to our organisation.
AUIT are proactive. Their forward planing ensures our IT operates smoothly with very few problems arising. Their guidance on which technology to adopt to keep our business running efficiently ensures we are ready for the challenges of tomorrow.
AUIT have been the ACT Law Society’s managed services provider of IT for the last decade. Over that time the AUIT’s quality of service, timeliness and reliability has consistently met expectations and provided a stable and cost-effective outsourced solution to the Society. We look forward to working with AUIT into the future.
AUIT has supported our business for over 20 years. Technology has advanced rapidly in that time, and the team at AUIT are always on the front foot, proactively contacting us to implement the required improvements to support our tech stack. Their support model goes above and beyond with a number of specialists on hand to assist whenever we require the assistance.
AUIT has been supporting our organization for years and are a key support provider. They are responsive, supportive and collaborative. They have actively engaged with us on our organizational goals, providing their insight and actively supporting us in our innovations, as well as actively responding to issues as they arise. We appreciate their engagement with us.
The team at AUIT are so knowledgeable and quick. The service desk is easy to talk to; they are quick at solving problems and very communicative throughout the process. Everyone I've spoken to is very nice and actively listens to any problem I have, I highly recommend them to everyone!
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Get help—peace of mind fast
Here’s why switching to AUIT is a win
We’re here to make IT support in Canberra simple, reliable, and stress-free for your business. You’ll get the support you need, when you need it, every time.
- Calls answered in under 15 seconds
- Over 20 years helping Canberra businesses
- Switch early with zero extra cost
Let’s get started!
Claim your free laptop and assessment
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Frequently asked questions
How does your IT support in Canberra really work for my business?
When you sign with AUIT, we take full ownership of your IT environment, so you no longer have to worry about technology problems. Our team is always available, and our average phone answer time is under 15 seconds, so you get help fast.
We proactively monitor your systems, resolve issues before they impact your business, and provide unlimited onsite support. Our goal is to make IT support in Canberra stress-free and reliable for every client.
You can focus on what you do best, knowing your IT is in safe hands with AUIT.
What makes your IT services different from other providers?
We’ve been helping Canberra businesses for over 20 years, resolving more than 200,000 tickets and supporting hundreds of local companies. Our IT services are built around fast response, fixed pricing, and genuine care for our clients’ success.
We offer dedicated account managers, professional onboarding, and unlimited onsite support, so you always have a trusted partner. Our team is committed to making your life easier, not just fixing problems.
With AUIT, you get IT services that put your business first and give you peace of mind.
Can you help us switch IT support services in Canberra if we’re still under contract elsewhere?
Absolutely. If you have an active managed service contract with another IT company, we’ll match your outgoing contract value for up to three months when you sign a five-year deal with us.
This means you can move to AUIT early and enjoy our IT support services in Canberra without paying double. Just provide your current contract, and we’ll handle the rest—including a smooth, professional onboarding process.
You get to experience better support and service right away, with no extra cost or hassle.
How do your IT solutions Canberra help us save money?
We focus on long-term savings by consolidating your server environment, optimizing your systems, and offering fixed monthly fees. One client saved over $500 per month on power alone after we streamlined their setup.
Our IT solutions Canberra packages are designed to reduce your risk, eliminate surprise costs, and let you plan your IT spend with confidence. You get predictable pricing and proactive support that prevents expensive downtime.
With AUIT, your business benefits from smarter IT investments and real, measurable savings.
What does your onboarding process look like for new IT company clients?
Our onboarding is detailed and personal. We assign you a dedicated account manager and onboarding specialist who guide you through every step, making sure nothing is missed.
We’ll document your environment, set up proactive monitoring, and ensure your team knows how to get support. Our IT company in Canberra approach is all about making the transition smooth and stress-free.
You’ll feel supported from day one and confident that your IT is in expert hands.
What happens if I’m not happy with your IT outsourcing in the first month?
We offer a 30-day cancellation period for all new clients. If you’re not satisfied with our IT outsourcing or managed IT services, you can cancel your contract within the first month, no questions asked.
This gives you a risk-free way to experience our support, service, and commitment to your business. We believe you’ll notice the difference right away, but you’re never locked in if it’s not the right fit.
Your peace of mind is our priority, and we stand by our promise to make IT outsourcing easy and worry-free.